do you explicitly list what's NOT included?

[signal_form]

I used to keep proposals pretty positive and only list deliverables.

then ‘website copy’ somehow became part of a project halfway through even though we’d never discussed copywriting

do you guys use an exclusions section without making it feel defensive?

[buildform_studio]

yeah but I call it ‘outside this scope’. tone matters more than having the section.

[minamiyama_design]

same. only list the things that could realistically get confused.

[andersen_ventures]

outside this scope sounds way better